Returns & Exchanges at Zak
We want you to love every piece in your home, which is why we offer a 30-day return window for all items in original condition. If your new furniture or decor isn't the perfect fit, we are here to help make it right.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack with Care
Securely place the items in their original packaging to ensure they are protected during transit back to our warehouse.
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location near you.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing